Effective Date:

28/05/2025

Last Updated:

28/05/2025

1. ACCEPTANCE OF TERMS

Welcome to LeadMint ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at leadmint.co and our lead generation and AI-powered appointment booking services (collectively, the "Services").

By accessing our website, engaging our services, or creating an account, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. SERVICES DESCRIPTION

2.1 Core Services

LeadMint provides:

Lead Generation: Meta advertising campaigns targeting your ideal customer profileAI Automation: Automated lead qualification, follow-up, and appointment bookingCampaign Management: Strategy development, execution, and optimisation Reporting & Analytics: Performance tracking and detailed campaign insightsConsultation Services: Strategic guidance and campaign optimisation

2.2 Service Limitations

Services are primarily focused on the U.S. market. Results may vary based on industry, market conditions, and client cooperationWe do not guarantee specific lead volumes or conversion ratesService availability may be limited in certain industries or geographic regions

3. CLIENT RESPONSIBILITIES

3.1 Information Provision

You agree to provide:

Accurate and complete business informationTimely access to necessary accounts (Meta Business Manager, CRM systems)Clear target customer profiles and service descriptionsPrompt responses to requests for information or approvalsValid contact information and payment details

3.2 Cooperation Requirements

Participate in onboarding calls and strategy sessionsReview and approve marketing materials within agreed timeframesRespond to qualified leads in a professional and timely mannerProvide feedback on lead quality and campaign performanceMaintain professional standards in all prospect interactions

3.3 Account Access

Provide necessary administrative access to advertising accountsMaintain security of shared login credentialsNotify us immediately of any security concerns or unauthorized accessEnsure compliance with platform terms of service (Meta, Google, etc.)

4. PAYMENT TERMS

4.1 Service Fees

Setup Fee: Amount due upon contract signing (if applicable)Monthly Management Fee: Amount billed monthly in advanceAd Spend: Managed separately through your advertising accountsAdditional Services: Quoted separately and agreed upon in writing

4.2 Billing & Payment

Subscription payments are processed automatically via Stripe on a recurring monthly basis unless cancelled by the Client in accordance with these Terms.

Payment is due in advance for each billing period. Continued access to the Services is conditional upon successful payment.

If a payment fails or is not received, the Client will be notified and given a reasonable opportunity to resolve the issue. If payment is not successfully completed, LeadMint reserves the right to suspend or cancel Services without further notice.

LeadMint does not charge late payment fees. Failure to maintain an active, paid subscription may result in service interruption or termination.

4.3 Refund Policy

LeadMint aims to deliver genuine value and measurable results to every client. If, for any reason, a client is dissatisfied with the Services, we encourage them to contact us promptly so we can review the situation.

Setup fees, where applicable, are non-refundable once work has commenced.

Monthly subscription fees are generally non-refundable once a billing period has started. However, LeadMint may, at its sole discretion, issue a full or partial refund where services have not been delivered as agreed or where results have not been achieved despite reasonable client cooperation.

Refund eligibility is assessed on a case-by-case basis and may take into account factors including, but not limited to:

Timely client responsiveness to leads

Adherence to agreed follow-up requirements

Completion of onboarding requirements

Campaign duration and activity level

Advertising spend paid directly to third-party platforms (such as Meta or Google) is non-refundable and governed by the policies of those platforms.

Approved refunds will be issued via the original payment method.

5. CONTRACT TERMS

5.1 Contract Period

No minimum commitment unless otherwise agreed in writing.

5.2 Termination

Either party may terminate this agreement with at least 30 days’ notice or by cancelling the subscription via the Stripe billing portal, in which case services will continue until the end of the current billing period.

5.3 Post-Termination

Upon termination:

All outstanding fees become immediately dueAccess to proprietary tools and systems will be revoked. Campaign assets and data will be transferred as feasible. Confidentiality obligations continue indefinitely

6. INTELLECTUAL PROPERTY

6.1 Our Property

LeadMint retains ownership of:

Proprietary methodologies, processes, and systemsMarketing templates, frameworks, and strategies. Software tools and AI automation systems. Campaign optimisation techniques and algorithms

6.2 Client Property

You retain ownership of:

Your business name, trademarks, and brand assetsCustomer data and contact informationIndustry-specific knowledge and trade secrets

6.3 Shared Materials

Marketing materials created for your campaigns become shared propertyYou receive license to use materials for agreed business purposesWe retain right to use anonymised performance data for optimisation

7. WARRANTIES & DISCLAIMERS

7.1 Service Warranty

We warrant that our services will be provided:

With reasonable skill and careIn accordance with industry standardsAs described in our service agreements

7.2 Disclaimers

NO GUARANTEE OF RESULTS:

While we strive for excellence, we cannot guarantee:

Specific lead volumes or quality metricsConversion rates or revenue generationCampaign approval by advertising platformsImmunity from platform policy changes

SERVICES PROVIDED "AS IS":

Except as expressly stated, services are provided without warranties of any kind, express or implied.

8. LIMITATION OF LIABILITY

8.1 Liability Caps

Our total liability to you for any damages shall not exceed:

The total fees paid by you in the 12 months preceding the claim, or$10,000, whichever is greater

8.2 Excluded Damages

We shall not be liable for:

Lost profits, revenue, or business opportunitiesIndirect, incidental, or consequential damagesDamages resulting from third-party platform changesLosses due to client's failure to respond to leads appropriately

8.3 Platform Dependencies

We are not responsible for:

Changes to advertising platform policies or algorithmsAccount suspensions or restrictions by third-party platformsTechnical issues or downtime affecting advertising platforms

9. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

Your breach of these TermsViolation of third-party rights or applicable lawsFalse or misleading information provided by youYour interactions with leads or customersMisuse of our services or proprietary information

10. CONFIDENTIALITY

10.1 Mutual Obligations

Both parties agree to maintain confidentiality of:

Proprietary business information and strategiesCustomer data and contact informationCampaign performance and optimization techniquesFinancial information and pricing structures

10.2 Permitted Disclosures

Confidential information may be disclosed:

With written consent of the disclosing partyAs required by law or legal processTo professional advisors under confidentiality obligationsTo enforce rights under this agreement

11. COMPLIANCE & CONDUCT

11.1 Legal Compliance

You represent and warrant that:

Your business operates legally in all relevant jurisdictionsAll provided information is accurate and not misleadingYou have authority to enter into this agreementYour industry and practices comply with applicable regulations

11.2 Prohibited Uses

You may not use our services for:

Illegal, fraudulent, or deceptive business practicesIndustries restricted by advertising platformsMisleading or false advertising claimsViolation of consumer protection laws

12. FORCE MAJEURE

Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including:

Natural disasters, pandemics, or government actionsChanges in advertising platform policies or algorithmsInternet outages or technical infrastructure failuresLabor disputes or supply chain disruptions

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Dispute Process

Direct Negotiation: Parties must first attempt to resolve disputes through good faith negotiationMediation: If negotiation fails, disputes will be submitted to mediationArbitration: Unresolved disputes may be submitted to binding arbitrationJurisdiction: Courts of England and Wales have exclusive jurisdiction

13.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or representative proceedings.

14. MODIFICATIONS

14.1 Terms Changes

We reserve the right to modify these Terms at any time. Changes will be communicated via:

Email notification to active clientsProminent website noticeUpdated effective date

14.2 Continued Use

Continued use of our services after notice of changes constitutes acceptance of modified Terms.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between parties.

15.2 Severability

If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Assignment

You may not assign your rights or obligations without our written consent. We may assign our rights and obligations to any successor entity.

15.4 Waiver

Failure to enforce any provision does not constitute a waiver of our right to enforce such provision in the future.

15.5 Notices

All notices must be in writing and sent to:

Email: [email protected]

16. CONTACT INFORMATION

For questions about these Terms of Service:

Email:

[email protected]

Website:

leadmint.co

These Terms of Service are effective as of 28/05/2025 and were last updated on 28/05/2025.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.